Monthly Archives: August 2011

Our client was receiving many complaints from the production line regarding items supplied by 5 suppliers. We were asked to resolve the disputes with the suppliers, after they alleged that it was not their problem. We instigated a complete review of the quality system, commencing with the specification and going through manufacture, installation and warranty […]

It is not an unknown situation for some retailers to take ‘copy action’ whereby they directly copy someone’s design. It may be a fashion item, golf equipment or garden products, for example. It is probable that there has been a knowing breach of intellectual property rights. There are severe penalties for such infringement, hence when […]

This client was providing green waste collection and subsequent handling services. Their biggest client was subjecting an existing contract, held by our clients, to competition. An unsuccessful bid would threaten the future of our client’s business. The Pre-Qualification and Tender process was a ‘strange’ process never previously experienced on the scale of this exercise. Our […]

This situation involved a national construction contractor who was very experienced in submitting tenders. We were asked to conduct a review on a tender to be submitted to a strategic client. The greatest weakness was the absence of detailed experiences on similar projects. Insufficient detail was given to risk assessment and establishing a local supply […]

This was an IT software maintenance contract with a client in the financial services sector. The contract had been managed by the IT department, in complete isolation from the procurement department. Our involvement commenced because of the suppliers failure to perform their obligations, thereby threatening our client’s market position. A complete contract review was undertaken, […]

This assignment took place over a period of eight weeks. Our client had tendered and won a contract to supply engineering equipment to a new power station build in Asia. The estimating process had identified potential suppliers who now had to be contracted with. This required an active contract management programme to put in place […]