A railway transportation organisation

This assignment was prompted by a serious safety incident involving loss of life. There was no uniform approach to procurement, with ‘departments’ adopting their own practices. Our research included the procurement of signaling, environmental, health & safety, security, major projects, contractual risk, pricing decisions, management of disputes and levels of financial authority for making contractual commitments. The manual was signed off by the Board of Directors and we then briefed > 1000 procurement, engineering and senior managers on the content of the manual.